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Travel refund complaints up nearly 500 per cent amid coronavirus border closures – ABC News
With her 60th birthday approaching, Michelle Beveridge decided a European cruise would be the perfect way to celebrate. But more than 200 days after the holiday…
With their 60th birthdays approaching, Michelle Beveridge and her childhood friend of almost 50 years decided a European cruise would be the perfect way to celebrate.
Key points:
- The Australian Competition and Consumer Commission has received more than 24,000 travel-related complaints
- It says some businesses are incorrectly telling customers they are not entitled to refunds
- The ACCC says many businesses are struggling to process high numbers of cancellations
“It was a big deal. I’ve never spent that…
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