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Coles’ bumper sales show five ways retail’s changed – The Australian Financial Review

As Victoria joins the rest of Australia in emerging from COVID-19, our shopping trends make it clear how society has changed.

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The importance of the humble supermarket during the pandemic is well recognised, but whats particularly interesting about the numbers is the insights they provide into how Australia is adapting to a COVID-19-normal world.
Clean and unseen: online and hygienic
The first big change is perhaps the most obvious were shopping online like never before. Coles online sales revenue grew by 57.1 per cent for the first quarter, and doubled in Victoria during the locked-down quarter.
Cain says Coles has kept…

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