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Virgin Australia’s new owners Bain want to reboot inflight WiFi – Executive Traveller
How will WiFi figure in the new value-focussed Virgin Australia when it relaunches next month?
Virgin Australia’s new owners Bain Capital hope to reboot the airline’s inflight WiFi service as part of its new “customer service proposition”, although the shape of the WiFi packages and how they fit into the airline’s value-centric ‘hybrid’ model remains to be seen.
Bain has severed Virgin’s contract with connectivity partner Gogo, which is in the process of selling its commercial airline business to satellite colossus Intelsat for US$400m to focus on business jet connectivity and 5G air-to-ground…
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