Inside Air New Zealand’s Big Bet On Digital – Simple Flying

Air New Zealand has had to face up to being little more than a domestic airline for the time being. Amid the downturn in travel demand, the airline has taken the opportunity to dive into a new digital strategy, ready to scale up when restrictions allow. Air New Zealand’s Chief Digital Officer, Jennifer Sepull, explained how putting digital front and center will enable the airline to thrive in the post-COVID environment.
Air New Zealand has a five-year digital-focussed plan. Photo: Getty Images
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