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ServiceNow embeds workflows into Microsoft Teams – ZDNet
Via ServiceNow, employees will be able to submit requests, receive updates on in-process work, act on notifications and chat with virtual agents and connect from within Microsoft Teams.
ServiceNow is embedding native workflows in Microsoft Teams for self-service, case resolution and service agent collaboration.
The ServiceNow effort, which just launched the Paris release of its Now Platform, comes as Microsoft kicks off its Ignite virtual conference. Microsoft announced a bevy of products, roadmaps and services.
ServiceNow outlined the following integrations:
- Via ServiceNow, employees will be able to submit requests, receive updates on in-process work, act on notif…
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