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Facebook combines Messenger and Instagram chats in new app for small businesses – The Verge

Facebook is launching a new app to let small business owners manage pages and profiles across Facebook, Messenger, and Instagram. The app, called Facebook Business Suite, will merge the back end infrastructure of the three apps so small business owners can re…

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The app provides a unified inbox for all messages
Illustration by Alex Castro / The Verge
Facebook is launching a new app to let small business owners manage pages and profiles across Facebook, Messenger, and Instagram, COO Sheryl Sandberg announced in a blog post Thursday. The app, called Facebook Business Suite, will merge the back end infrastructure of the three apps so small business owners can receive messages from customers, alerts, and notifications in one unified inbox. It plans to add…

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