Telstra & Optus Offer Flood Disaster Relief To Customers

With thousands of people currently evacuated across NSW due to the ongoing severe weather and flooding, Telstra and Optus have each announced new support measures for impacted phone and internet customers.

If you’re a Telstra or Optus customer experiencing property damage, loss of service, or any flood-related hardship, you may have access to relief including free calls, call diversions, and account credit.

Telstra flood assistance

Mirroring previous disaster relief efforts implemented in the 2019/2020 bushfire season, Telstra has again launched an assistance package for both residential and small business customers. Telstra’s help pack is available to customers who have been evacuated or who have…